[WebshopLogic]

This WordPress page cannot be displayed.
This problem does not related to WP Google Search plugin, it is a more general page displaying problem. Regardless of the content this page (e.g. regardless of search results) this WP page cannot be displayed.

Maybe your permalink settings or a .htaccess setting is wrong, or there is a plugin conflict, that prevent this page from displaying.
You can check these, or ask your system administrator why this WP page cannot be dispalayed.

Your other pages can be displayed (not posts, but pages)?

One more idea that you can try: delete this pages, then empty the trash folder, and regenerate this by deactivating and activating WP Google Search plugin. But this will not solve the problem if a general WP or Apache or other server component settings is wrong.

[WebshopLogic]

The plugin is compatible with WP 4.9.1.

When you activate the plugin, it creates a “Search Results” page, the slug code of this page is “search_gcse”.
This page contains the following shortcode, where the plugin displays search results: [wp_google_search]

This page has to be exist for displaying search results, and it must be a public page. Please check it in the “Pages” menu of your WP site.

If there is any problem of displaying search results, check that if this page exists, and is published.

You can deactivate the plugin then activate again for creating this page again if it was deleted.

[WebshopLogic]

Auto-suggestion function is a Google CSE function, and is not depend on this plugin. This plugin just inserts the search box and search results into WordPress sites.

In Google CSE admin site there is a “test area” on the right side. Please try it first if the auto-suggestion is working there or not.

[WebshopLogic]

Please download v1.2.5 version from My Account menu of webshoplogic.com, and update your plugin (just unzip and copy it into your plugins directory).
Then set the „Show License Activation Detailed Technical Information” checkbox in Settings / WP Related Items (WRI) menu (this is a new option in 1.2.5 version).
After this, please try again the license activation.
Right after the activation, you will find an „Activation technical information” section at the bottom of the activation page. Please copy the displayed information into an e-mail and send to info@webshoplogic.com.
Thank you in advance.

[WebshopLogic]

Please download v1.0.24 version from My Account menu of webshoplogic.com, and update your plugin (just unzip and copy it into your plugins directory).

Then set the „Show License Activation Detailed Technical Information” checkbox in Settings / WooCommerce Custom Tabs menu (this is a new option in 1.0.24 version).

After this, please try again the license activation.

Right after the activation, you will find an „Activation technical information” section at the bottom of the activation page. Please copy the displayed information into an e-mail and send to info@webshoplogic.com.

Thank you in advance.

[WebshopLogic]

Hi Joe,

We could not identify your order, please send your order number to info@webshoplogic.com

Thanks in advance, and sorry for the late answer.
Peter

[WebshopLogic]

Hi IA!

Do you also have multisite environment?
If not, please send us your e-mail address to info@webshoplogic.com, and we will send you a diagnostic pack that help finding the reason of activation problem.

Thanks,
Peter

[WebshopLogic]

Hi,

In WordPress Multisite environment the plugin and their license has to be activated per site basis.
So please activate the plugin itself per site, and then you can activate the licenses.
(It is a technical constraint, you can find it in point 10 of our general terms and conditions.)

I hope this information helps to solve the problem.

Peter Rath
WebshopLogic

[WebshopLogic]

Hi Aniket!

Thank you for your purchase.

I tried to activate the plugin on our test site with your license credentials, and it was successful. (I sent you an e-mail about it to the e-mail address that you give.)
It may be a temporary problem (may be a network problem), please try the activation again.
Are you sure, that your server can connect to our server? It is necessary for the activation.

If the activation still does not work, please let us know.

Best Regards,
Peter Rath
WebshopLogic

[WebshopLogic]

I’m happy that the problem is solved. Thanks for the feedback.

[WebshopLogic]

WooCommerce Custom Tabs menu item is not inside WooCommerce menu section, but in the Settings menu section. It is the third menu item on the back on your screenshot:
Settings / WooCommerce Custom Tabs

[WebshopLogic]

Do you use Lite or Pro version?

If you use Lite version please enter your tab name into ‘Name of your tab’ field of WooCommerce Custom Tabs settings page, lite version displays only this tab!
(I suggest to deselect “Enable evaluation of multiple tab administration” checkbox, to switch on evaluation functions that is not displayed on front end in the Lite version. You can find more information about this in the documentation: https://webshoplogic.com/products/wordpress_plugins/woocommerce-custom-tabs-lite-plugin/#tab-faq )

If you use Pro version I have not got enough information to find out what is the problem.

[WebshopLogic]

Hi Alex,

Thanks for your translation.
Please send the files to info@webshloplogic.com

Peter Rath
WebshopLogic

[WebshopLogic]

Hi James!

We have not realized the problem with WooCommerce 3.2.1.

You can check plugin conflict only if you disable other plugins on the site. If you do not have separate test site, you can use an “under construction” plugin that makes unavailable the site for several minutes.

If you have more questions do not hesitate to contact us.

Best Regards,
Peter Rath
WebshopLogic

[WebshopLogic]

Hi,

This seems to be a CSS styling problem.

One of the built in css formatting of the plugin may be in conflict with your theme formatting. In this case you can disable css formattings of the plugin, and and instead of it a custom CSS can be used that fits to your theme and site.

First please try to turn on the following checkbboxes on General tab of plugin settings page:
– Disable YARPP related.css stylesheet
– Disable YARPP widget.css stylesheet
– Disable WRI styles-wri-thumbnails_woocommerce.css stylesheet

Peter Rath
WebshopLogic

[Author]

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