Home Page › Forums › WooCommerce Custom Tabs › Woo Upgrade Breaks Plugin
Tagged: update, WOOcommerce
- This topic has 11 replies, 4 voices, and was last updated 6 years, 9 months ago by WebshopLogic.
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Participant
I upgraded WooCommerce to 3.2.1 and now my custom tab content does not appear on the product pages — on the page editor in the dashboard or on the front end. (The content is still there in the “Custom Fields” area of the page editor, but it’s clearly not the same as before.)
The most current version (1.0.23) of WooCommerce custom tabs is installed.
I understand that this could be caused by another plugin conflict, but I don’t have a development/test site for this client, so I can’t really run tests.
KeymasterHi James!
We have not realized the problem with WooCommerce 3.2.1.
You can check plugin conflict only if you disable other plugins on the site. If you do not have separate test site, you can use an “under construction” plugin that makes unavailable the site for several minutes.
If you have more questions do not hesitate to contact us.
Best Regards,
Peter Rath
WebshopLogicParticipantI took your advice and disabled every plugin except for WooCommerce and WooCommerce Custom Tabs. I also disabled all of my theme customizations and even went as far as to try the generic 2017 theme. The custom tabs do not appear. The default ones (“Description” and “Additional Information”) do, but not our user-defined ones.
ParticipantFYI…
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KeymasterDo you use Lite or Pro version?
If you use Lite version please enter your tab name into ‘Name of your tab’ field of WooCommerce Custom Tabs settings page, lite version displays only this tab!
(I suggest to deselect “Enable evaluation of multiple tab administration” checkbox, to switch on evaluation functions that is not displayed on front end in the Lite version. You can find more information about this in the documentation: https://webshoplogic.com/products/wordpress_plugins/woocommerce-custom-tabs-lite-plugin/#tab-faq )If you use Pro version I have not got enough information to find out what is the problem.
ParticipantI am using the pro version. There is no longer a settings page for WooCommerce Custom Tabs (unless it’s moved), nor are there rich text editors for tabs on the product pages.
I am attaching a screenshot of the wordpress dashboard.
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KeymasterWooCommerce Custom Tabs menu item is not inside WooCommerce menu section, but in the Settings menu section. It is the third menu item on the back on your screenshot:
Settings / WooCommerce Custom TabsParticipantAHA! So some progress (thank you). I don’t know why or how, but somewhere along the way, I’d downgraded to the Lite version. I reinstalled the pro, and all is repaired. Thanks.
ParticipantThere is an error showing in Woocommerce tabs So it needs to be checked out and update it. And sometimes under construction plugins prooves the best for that. Else its really effective and superb plugin just need some updates and chenges.
Participanti owned this plugin Version 1.0.23
then i upgraded woocommerce
now my tabs are gone
so i repurchased and downloaded 1.0.24 and still not workingKeymasterWhat is the exact problem? Do you lite Lite or Pro version? Do you use Pro or Lite tabs? Please send a screenshot about the problem.
The plugin works properly with the latest WordPress and WooCommerce versions: WordPress 4.9.4, WooCommerce 3.3.1 -
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