WebshopLogic

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Viewing 15 posts - 31 through 45 (of 338 total)
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  • in reply to: Multiple Search ID's

    #10672

    WebshopLogic

    Keymaster

    Hi,
    sorry, but with our plugin it is not possible.
    Best regards,
    WebshopLogic


    in reply to: Multiple Cost Center

    #10671

    WebshopLogic

    Keymaster

    Dear Shahadat,
    unfortunately it is not possible to adjust multiple cost center with Filogy. If you wish we can refund the price for you.
    Best regards,
    Webshoplogic


    in reply to: Results not showing

    #10651

    WebshopLogic

    Keymaster

    Hi,

    Unfortunately, I don’t have enough information to tell you what is causing the problem.
    Can I access this page somewhere to check it out? What is the URL?

    It is interesting because the screenshot shows “Search Result” (without s), but the plugin creates a results page with the title “Search Results” (plural).
    You may try deleting the page with the permalink “search_gcse” from your WordPress pages and deleting it from the Trash as well.
    Then deactivate the plugin and activate it again.
    The plugin will then re-create a page with a permalink of “search_gcse”. Maybe something went wrong on this page and re-creation will solve the problem.

    Best Regards,
    Peter Rath
    WebshopLogic


    in reply to: Account needs correction

    #10648

    WebshopLogic

    Keymaster

    could you send a screenshot of the exact error message?

    The following method usually resolves the activation issue:

    Please deactivate the plugin, and activate it again (not the license but the plugin itself in the plugins menu in WordPress admin).
    Then please try to activate the license again.

    If this does not solve the problem, please set the „Show License Activation Detailed Technical Information” checkbox in Settings / WP Related Items (WRI) menu.
    After this, try activating the license again.
    Right after the activation, you will find an „Activation technical information” section at the bottom of the activation page. Please copy the displayed information into an e-mail and send it to us.

    Thanks,
    Peter Rath
    WebshopLogic


    in reply to: Plugin Related Documentation

    #10647

    WebshopLogic

    Keymaster


    in reply to: Need refund as I am not a YAARP user

    #10643

    WebshopLogic

    Keymaster

    Hi,

    The YARPP plugin can be downloaded for free from here: https://wordpress.org/plugins/yet-another-related-posts-plugin/

    Please give me feedback on whether you want to use WP Related Items or want a refund.
    If you have any questions, we will be happy to help you.

    Peter Rath,
    WebshopLogic


    in reply to: WP Related Items Pro v1.2.7 error active key

    #10527

    WebshopLogic

    Keymaster

    Please deactivate the plugin, and activate it again (not the license but the plugin itself in the plugins menu in WordPress admin).
    Then please try to activate the license again.

    If this does not solve the problem, please set the „Show License Activation Detailed Technical Information” checkbox in Settings / WP Related Items (WRI) menu.
    After this, try activating the license again.
    Right after the activation, you will find an „Activation technical information” section at the bottom of the activation page. Please copy the displayed information into an e-mail and send it to us.


    in reply to: 1.0.28 UPDATE ERRROR

    #10470

    WebshopLogic

    Keymaster

    This bug was fixed in version 1.0.29 on May 6th.
    Sorry, we didn’t give feedback here at that time.

    • This reply was modified 5 years, 10 months ago by WebshopLogic.


    in reply to: How to uninstall WP Google Search

    #10331

    WebshopLogic

    Keymaster

    Just deactivate the plugin and your site will work the same as before installation.
    The WP Google Search plugin uses the “?q=” parameter, not “?s=”.
    The “?s=” parameter is used by WordPress’s built-in search engine (not Google search engine), so it worked before the WP Google Search plugin was installed and will remain alive after you deactivate it.
    “?s=” never redirect you to the gcse_results page (I tried this on our own test sites).
    I don’t know the “?text=whatever” parameter.
    If you need more information, please send us the link of your site where the issue can be seen.

    • This reply was modified 5 years, 11 months ago by WebshopLogic.


    in reply to: 1.0.28 UPDATE ERRROR

    #10328

    WebshopLogic

    Keymaster

    We have sent the previous version v1.0.26 to your registered email address.
    There was a bug in 1.0.27, so it was only alive for a few hours, please don’t use it.
    (If you want to use a previous version, use 1.0.26.)
    I don’t think the javascript error in the screenshot is related to this plugin, there may be some other problem on your site.
    The version 1.0.28 works without any problem in our test server.
    .

    WebshopLogic

    Keymaster

    New version (1.0.27) released in which the issue has been fixed.


    in reply to: 404 Error on Results Page

    #10119

    WebshopLogic

    Keymaster

    One more idea:
    Please check that if there is a “Search Results” page in the Pages menu of your WP Admin area, the slug of this page must be “search_gcse”.
    If it does not exist, deactivate and activate the WP Google Search plugin to create this page.
    If it exists, you can try deleting the page and re-creating it by deactivating and activating the plugin.


    in reply to: 404 Error on Results Page

    #10118

    WebshopLogic

    Keymaster

    To find out what is causing the problem, enable logging on your WordPress site.

    The wp-config.php file should include the following lines just before the line “/ * That’s all, stop editing! Happy blogging. * /”:

    define ('WP_DEBUG', true);
    
    // Enable Debug logging to the /wp-content/debug.log file
    define ('WP_DEBUG_LOG', true);
    / * That’s all, stop editing! Happy blogging. * /

    After it, reproduce the 404 error and see the fatal errors on your wp-content/debug.log file.

    After finding the cause of the problem, we can move on to the solution.


    in reply to: Creating Staging site deactivates license

    #10072

    WebshopLogic

    Keymaster

    We recommend that you use the plugin on the staging site without activating the license there. This is allowed on a test site. You will need to make updates manually on this site. Or you can buy another license if you want automatic updates on the staging site.
    (Sorry for the late answer)


    in reply to: Custom Tabs No Longer Working in Divi

    #10071

    WebshopLogic

    Keymaster

    Hi Marv,

    Sorry for the late answer, we had a technical problem with the support forum and we haven’t received a notification about your post.

    I know Divi builder has built-in WooCommerce tabs, which cannot be overwritten.
    Please report the problem to Elegant Themes.

    Freddie created a Divi child theme that eliminates the problem. I suggest that as long as Elegant Themes doesn’t fix it, give it a try this child theme.
    More information about the problem and the child theme here:
    https://wordpress.org/support/topic/plugin-conflict-with-new-divi-update/page/2/

    Peter

Viewing 15 posts - 31 through 45 (of 338 total)