WebshopLogic

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Viewing 15 posts - 1 through 15 (of 330 total)
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  • in reply to: API Activation Error

    #11747

    WebshopLogic

    Keymaster

    Hi Michael,

    Sorry for the late answer.

    If the problem still persists, please download the latest version of the plugin from the My Account menu and Downloads submenu on webshoplogic.com and upload it to your site manually.

    Then deactivate the plugin and activate it again (not the license, but the plug-in).

    Then please deactivate the license and activate it again (this time the license, not the plugin).

    You can find all the information you need to activate the license by clicking the License Keys link in the My Account menu on webshoplogic.com. You can use the license key you originally received or the new “Master API Key”, which can be found in My Account page.

    Please also check the “cURL version” in the WooCommerce / Status menu.

    Thanks,
    Peter Rath
    WebshopLogic


    in reply to: Widget

    #11687

    WebshopLogic

    Keymaster

    Hi,

    I can see that product thumbnails are now appearing in the Widget on your site. Is the problem already solved? If not, I don’t understand what the problem is, please provide more information.

    Thanks,
    Peter


    in reply to: License Key wont reactivate

    #11597

    WebshopLogic

    Keymaster

    Hi,

    Please download the latest version of the plugin from the My Account menu and Downloads submenu on webshoplogic.com and upload it to your site manually.

    Then deactivate the plugin and activate it again (not the license, but the plug-in).

    Then please deactivate the license and activate it again (this time the license, not the plugin).

    This reactivation usually helps, please try it first.
    However, I see that the error message indicates some connection problem. It is possible that the hosting provider restricts WordPress from making external calls, using special configuration or old versions (e.g. SSL, cURL). If the problem persists, ask your hosting provider why your WP site cannot make an external API call over a secure channel.

    Peter Rath
    WebshopLogic


    in reply to: WPBakery Page Builder integration

    #11596

    WebshopLogic

    Keymaster

    Unfortunately, I don’t know WPBakery Page Builder.
    The WooCommerce Custom Tabs plugin editor fields are built from standard WordPress editors. These editors can be modified by other plugins. If WPBakery Page Builder modifies all WordPress editors generally, the Custom Tab editor fields also change. So it’s up to Page Builder to see how generally they integrate with WordPress and other plugins that use generic WordPress elements.
    If you see that the custom tab editor fields have not been modified, then presumably the editor fields are not modified in general by WPBakery Page Builder.

    Or, alternatively, if you can use WPBakery Page Builder to create small contents with it’s own editor that they can be inserted anywhere, so you can insert these contents into the tabs. (for example Elementor Page Builder can do it, using small templates.)


    in reply to: Widget

    #11551

    WebshopLogic

    Keymaster

    Hi,

    If the plugin is activated, the widget must be there in the widget list. There is no other thing to do.

    Peter Rath
    WebshopLogic


    in reply to: Can not activate my purchased version

    #11175

    WebshopLogic

    Keymaster

    Hi,

    Sorry for the late answer.
    Please make sure you have the latest version installed (now it is v1.0.30).
    There was something wrong with the previous lincense activation. You can delete this at any time in the “License Keys” section of the “My Account” menu on webshoplogic.com site.
    We have now deleted your previous license activation. If the latest version is installed, please try to activate the license again.

    Thanks,
    Peter Rath


    in reply to: Problem with activation

    #11059

    WebshopLogic

    Keymaster

    Hi,

    If the plugin has lost license activation, you can recover it by following these steps:

    Please download the latest version of the plugin from the My Account menu and Downloads submenu on webshoplogic.com and upload it to your site manually.

    Then deactivate the plugin and activate it again (not the license, but the plug-in).

    Then please deactivate the license and activate it again (this time the license, not the plugin).

    You can find all the information you need to activate the license by clicking the License Keys link in the My Account menu on webshoplogic.com. You can use the license key you originally received or the new “Master API Key”, which can be found in My Account page.

    I hope this will solve the problem.

    Peter


    in reply to: I can’t get related items

    #11009

    WebshopLogic

    Keymaster

    I logged in to your site.
    On the YARPP settings tab, I saved the settings without making any changes (just pressed the save button).
    After that, the related items will appear.
    Interestingly, yesterday saving YARPP setting caused an error message. I haven’t changed anything since then, but now the YARPP save function works on your site without any problem.
    So saving YARPP settings solves the related items display problem.


    in reply to: I can’t get related items

    #10993

    WebshopLogic

    Keymaster

    Hi Jan,

    What does your last “Yeah” mean? Did you manage to solve something?
    I logged in to your site, activated the plugin, checked the plugin settings, and found everything okay there.
    Then I went to the YARPP settings page, I didn’t change anything there, I just saved the YARPP settings again with the “Save Changes” button, but I got this message: “There has been a critical error on your website. Please check your site admin email inbox for instructions.”
    I didn’t have access to your site’s log file, you should see what is the cause of this YARPP settings page error on your site.
    I’m writing another email with private information.

    Peter


    in reply to: I can’t get related items

    #10973

    WebshopLogic

    Keymaster

    Is not received a post on this forum, we have not got it.


    in reply to: strange results

    #10972

    WebshopLogic

    Keymaster

    Unfortunately, I have no idea.
    The results are provided by Google, which is independent of our plugin.
    The search results also depend on the SEO of your site. I suggest ask your site operator for help who can help you with SEO issues of your website, or you can check or ask on Google CSE forums.


    in reply to: I can’t get related items

    #10961

    WebshopLogic

    Keymaster

    Hi Jan,

    I don’t have information what kind of pages you want to display what kind of related items, what are your goals, what did you set up, what data would you like to use to create relationship (by common content, by common category, by manual binding, …). Are you using the lite or pro version?

    First, please make the settings according to the documentation:
    Lite: https://webshoplogic.com/products/wordpress_plugins/wp-related-posts-and-products-pro-plugin/
    Pro: https://webshoplogic.com/products/wordpress_plugins/wp-related-posts-and-products-pro-plugin/

    If the settings are done according to the documentation and there are no results, you may set lower the threshold.

    If it doesn’t work, please provide more information on the above questions and a send screenshots of the settings.

    Peter

    WebshopLogic

    Keymaster

    Unfortunately we don’t understand exactly what the problem or issue is, please clarify the description or send screenshots.
    Thanks in advance.


    in reply to: 404 Error on Results Page

    #10847

    WebshopLogic

    Keymaster

    You can restore the page from the trash.
    Alternatively delete this permanently, then deactivate and activate the plugin.

    You can delete the page this way:
    https://easywpguide.com/wordpress-manual/adding-your-site-content/classic-editor/deleting-content/#:~:text=Deleting%20Content&text=To%20delete%20the%20Page%2FPost,a%20single%20Page%20or%20Post.


    in reply to: Removing Google Ads from results

    #10841

    WebshopLogic

    Keymaster

    Hi,

    There is no way to remove ads in Google CSE with this plugin. Google has paid search services, but this is not supported by this plugin.
    Learn more here: https://support.google.com/programmable-search/answer/9069107

    Peter

Viewing 15 posts - 1 through 15 (of 330 total)