WebshopLogic

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Viewing 15 posts - 16 through 30 (of 338 total)
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  • in reply to: I can’t get related items

    #11009

    WebshopLogic

    Keymaster

    I logged in to your site.
    On the YARPP settings tab, I saved the settings without making any changes (just pressed the save button).
    After that, the related items will appear.
    Interestingly, yesterday saving YARPP setting caused an error message. I haven’t changed anything since then, but now the YARPP save function works on your site without any problem.
    So saving YARPP settings solves the related items display problem.


    in reply to: I can’t get related items

    #10993

    WebshopLogic

    Keymaster

    Hi Jan,

    What does your last “Yeah” mean? Did you manage to solve something?
    I logged in to your site, activated the plugin, checked the plugin settings, and found everything okay there.
    Then I went to the YARPP settings page, I didn’t change anything there, I just saved the YARPP settings again with the “Save Changes” button, but I got this message: “There has been a critical error on your website. Please check your site admin email inbox for instructions.”
    I didn’t have access to your site’s log file, you should see what is the cause of this YARPP settings page error on your site.
    I’m writing another email with private information.

    Peter


    in reply to: I can’t get related items

    #10973

    WebshopLogic

    Keymaster

    Is not received a post on this forum, we have not got it.


    in reply to: strange results

    #10972

    WebshopLogic

    Keymaster

    Unfortunately, I have no idea.
    The results are provided by Google, which is independent of our plugin.
    The search results also depend on the SEO of your site. I suggest ask your site operator for help who can help you with SEO issues of your website, or you can check or ask on Google CSE forums.


    in reply to: I can’t get related items

    #10961

    WebshopLogic

    Keymaster

    Hi Jan,

    I don’t have information what kind of pages you want to display what kind of related items, what are your goals, what did you set up, what data would you like to use to create relationship (by common content, by common category, by manual binding, …). Are you using the lite or pro version?

    First, please make the settings according to the documentation:
    Lite: https://webshoplogic.com/products/wordpress_plugins/wp-related-posts-and-products-pro-plugin/
    Pro: https://webshoplogic.com/products/wordpress_plugins/wp-related-posts-and-products-pro-plugin/

    If the settings are done according to the documentation and there are no results, you may set lower the threshold.

    If it doesn’t work, please provide more information on the above questions and a send screenshots of the settings.

    Peter

    WebshopLogic

    Keymaster

    Unfortunately we don’t understand exactly what the problem or issue is, please clarify the description or send screenshots.
    Thanks in advance.


    in reply to: 404 Error on Results Page

    #10847

    WebshopLogic

    Keymaster

    You can restore the page from the trash.
    Alternatively delete this permanently, then deactivate and activate the plugin.

    You can delete the page this way:
    https://easywpguide.com/wordpress-manual/adding-your-site-content/classic-editor/deleting-content/#:~:text=Deleting%20Content&text=To%20delete%20the%20Page%2FPost,a%20single%20Page%20or%20Post.


    in reply to: Removing Google Ads from results

    #10841

    WebshopLogic

    Keymaster

    Hi,

    There is no way to remove ads in Google CSE with this plugin. Google has paid search services, but this is not supported by this plugin.
    Learn more here: https://support.google.com/programmable-search/answer/9069107

    Peter


    in reply to: Adding multiple search parameters

    #10840

    WebshopLogic

    Keymaster

    Hi!

    No, this is not possible with Google Custom Search.
    There is only one search field.

    Best Regards,
    Peter Rath
    WebshopLogic


    in reply to: Adding multiple search parameters

    #10839

    WebshopLogic

    Keymaster

    Hi!

    No, this is not possible with Google Custom Search.
    There is only one search field.

    Best Regards,
    Peter Rath
    WebshopLogic


    in reply to: Cross domain search results

    #10809

    WebshopLogic

    Keymaster

    Hi,

    At Google CSE site (https://cse.google.com/cse) add both site URLs to the “Sites to search” list. Then the search box will return results from all registered sites.

    Peter


    in reply to: Can not activate my purchased version

    #10795

    WebshopLogic

    Keymaster

    Dear Barbara,
    We can’t find your order for this name. Please email us the order number or email address or username you used to place your order so we can we can see if there was any technical problem with the license key.
    Thanks,
    Peter Rath
    WebshopLogic


    in reply to: Results not showing

    #10710

    WebshopLogic

    Keymaster

    Hi,

    This e-mail address does not exist, I cannot write to this.

    I have got this message:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    stigsand59@gmail.com
    host gmail-smtp-in.l.google.com [74.125.133.26]
    SMTP error from remote mail server after RCPT TO::
    550-5.1.1 The email account that you tried to reach does not exist. Please try
    550-5.1.1 double-checking the recipient’s email address for typos or
    550-5.1.1 unnecessary spaces. Learn more at
    550 5.1.1 https://support.google.com/mail/?p=NoSuchUser q15si14885913wrc.256 – gsmtp


    in reply to: Results not showing

    #10691

    WebshopLogic

    Keymaster

    I see something completely different at the URL provided. (screenshot attached)
    Please provide me an email address where I can send my IP address. (You can also send your e-mail address on the contact form of webshoplogic.com or via email)

    Attachments:

    You must be logged in to view attached files.


    in reply to: Results not showing

    #10673

    WebshopLogic

    Keymaster

    Hi Stig,

    Sorry for the late answer.
    I don’t see the search box on the given site, there is an inscription “Your access to this site has been limited by the site owner”.

    Unfortunately, all themes contain different CSSs, which sometimes override google’s CSS settings. There is no general solution, site designers can correct this by creating custom CSSs for the specific theme. Alternatively, try setting the “Use default corrections CSS v2” checkbox on the “WP Google Search” settings page.
    The setting values are not necessarily deleted by the plugins, I have looked at some plugin now and only one deleted its own settings. So it is normal for the settings to be retained. Clearing the settings would not solve the problem.

    Please help me how to test the search box on your page.

    Thanks,
    Peter

Viewing 15 posts - 16 through 30 (of 338 total)