[WebshopLogic]

Sorry for the late answer, but we didn’t get notification about these forum posts. (In private mail we have discussed it.)

In the last Filogy Finance version (v1.1.2, that was issued on 2018-07-22), the latest PHP versions are supported:
We have tested the following PHP versions:
– 5.4.12
– 7.1.9
– 7.2.7

[WebshopLogic]

Hi,

We misunderstand each other because we called the „2-second problem” differently. I called it „item editing problem” in my last post, and this problem has been solved, as I wrote it, but it may not have been clear. Sorry for the unclear description.

This file contains the solution of the „2-second problem”: filogy-framework\assets\js\admin\meta-boxes-order-filochange.js.php
I’ve updated this file on your site, so it’s good now there, I have tested it on your site.
The next version of Filogy will contain this file.

Please let me know if there is any problem with it.

[WebshopLogic]

Hi Dipen,

We have solved the report problem, and the item editing problem, which you wrote in a private e-mail.
I have modify the files on your site, and we will issue a new release that contains these solutions.

If I think, there is only one problem to deal with, that is the manual journal entry problem.

Unfortunately I still can not reproduce the 500 error of manual journal entry on your site.
I have created 3 Manual Journal Documents, #MJ00002, #MJ00004, #MJ00005. Each of them has two entries, that I can see when I go into these. You can see the entries of them? (Please find attached the screenshot about #MJ00004. Can you see the two journal items when you open it?)
Please send a screenshot about the entered data before you save (so before the 500 error comes).

Thanks,
Peter

Attachments:

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[WebshopLogic]

Thank you for the login credentials, and your detailed description.
Here are the answers:

1) I login to your site and created and saved a manual journal document without problem (doc number is MJ00002). How the problem can be reproduced, e.g. what data have you entered when you got the error 500? (Or maybe the problem occurs with the old release?)
2) I have activated the plugin on your site. I had to deactivate and activate a plugin again (not the license but the plugin). After it the license could be activated without any problem. This is a problem that occurs in some installations, we will fix it soon, but it is right on your site now.
3) Invoice designer (the exact name is Doc Customizer) is working on your site.
Earlier you wrote me, that “Doc designer also showing 500 internal error”. Since then the new release was issued. Now I cannot find any problem (I made a “TEST SKIN” on your site, set a purple border for the items and save the document skin without any problem). If the problem still occurs, please give me more information how can it be reproduced.
4) I wrote you a privet mail about the Reports problem on your site. I need your permission (just an e-mail) to deactivate your other plugins on your site to see which one conflicts with Filogy Reports.

[WebshopLogic]

Hi,

Yes, the easiest way is to give wp admin and FTP access to us. Please send it on e-mail.

Please do not run Filogy Finance and Filogy Invoice simultaneously. Filogy Finance already has the invoicing feature, so you do not have to use a free Invoice plugin if you use Filogy Finance.

Thanks,
Peter Rath

[WebshopLogic]

There is something strange in the loaded jquery version.

This Filogy Reports page originally loads jquery from here:
wp-content/plugins/filogy-framework/modules/php-reports/public/js/jquery-2.0.3.min.js

This jquery file has not have as many lines as I can see in your error message. So it is possible that another jquery file is loaded on your site, that is not fully compatible with php-reports that we use for generating the reports.

Can you check where jquery was loaded from?

[WebshopLogic]

This should work.
I tested a similar case when the middle level of the 3-level category was set for the product and the tab type also, and this worked for me without any problem.

I suspect that something has changed on your site, which made this problem. At this moment I did not find any problem in our plugin (using in a standard environment). Maybe there is a plugin conflict on your site.
Can you test that if you deactivate all other plugins (except WooCommerce), is there a problem?

One more question: on the product edit page of this product in “Streaming” category, can you see the editor field of “what-is-streaming” tab? (I suppose it is empty, but is this field shown or is not?)

[WebshopLogic]

Hi,

Yes, Filogy Report also has a new version (1.1.2) that is compatible with Filogy Finance.

Peter

[WebshopLogic]

Hi,

Thank you for your purchase.
It was a compatibility problem, we have issued a new release: 1.1.2

Please update your plugin on your WordPress Plugins page, or it can be downloaded from My Account menu of webshoplogic.com

Please let us know if this has solved the problem.

You can activate your license on your development environment. When you go live, you can deactivate the license on your WordPress Plugins page of your dev site, then you can activate the license on your live site. You can also deactivate your license in My Account menu of webshoplogic.com

Best Regards,
Peter Rath
WebshopLogic

[WebshopLogic]

Hi James,

It was a one time purchase. You ordered this product 4 years ago, when there were no licenses yet.
You may use this product without license since then, and you can download the latest versions from My Account menu if webshoplogic.com site.
If you send me screenshots about the tab type settings and the appropriate product settings, we’ll see what the problem might be.

Peter

[WebshopLogic]

Hello,

This plugin just adds new tabs to the product, but does not change the look and feel or placement of them, it is a theme and design specific issue.

You can choose a theme that shows tab under one another, or apply custom CSS settings that meet your design needs. You can ask your site designer about it.

Peter Rath
WebshopLogic

[WebshopLogic]

Hello Mike,

Thank you for your purchase.
Please deactivate the plugin on the plugins menu (not the license, but the plugin), and then activate the plugin again.
Then try to activate the license key, this will solve the problem.

Best Regards,
Peter Rath
WebshopLogic

[WebshopLogic]

You may have many custom post types, and WP Related Items plugin can handle all of them if you need.
You may want use WRI Similarity Marker Category for posts and products, but you may do not want to use it for “Music” and “Lyrics” post types (imagine that you have a music and lyrics post types). That is why you can set them separately for each post type.

However I do not really understand this question, because it is just two checkboxes, and you do not need to check them for each products and posts.
But of course, if you use it, then have to be set up it’s values for each post and product, because these values will express the nature of products and posts when the plugin search for similarities. So you do not have to check them for each item (posts and products), but the values should be entered for each item, because each item has it’s own category value.

[WebshopLogic]

The mentioned options are not supported by this plugin.

If you have many product on the same category, then the title and content similarity can be different. The plugin can display products that title and content (text) are similar to your post title and post content.

[WebshopLogic]

Please deactivate the plugin on the plugins menu (not the license, but the plugin), and then activate the plugin again.
Then try to activate the license key, this will solve the problem.

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