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Keymaster
Hi,
Please send us your order number to info@webshoplogic.com to see your license activation data.
This plugin is not prepared for using in WPML environment, however the installation and activation has to be done per site in a WP Multisite environment.
Please give us detailed information about the problem. Do you have problem with the license activation? Do you get any error message, or what is the exact problem?
Thanks,
Peter Rath
WebshopLogicKeymasterYou can configure which part of your site would like to search in Basic / Sites to search section of Google Custom Search page (available here: https://cse.google.com)
You can use URL filters for your Nextgen gallery URL.
KeymasterHi,
If the site has a custom tab template that does not contain all of the standard WooCommerce html classes, this problem is occurred.
We modified the plugin not to be sensitive to this.Please update to version 1.0.22, and check if the issue is solved.
(The new version can be downloaded from My Account menu of webshoplogic.com)Thanks,
Peter Rath
WebshopLogicKeymasterHi,
On your site there is a custom tab template, and this does not contain all of the standard WooCommerce html classes.
We modified the plugin not to be sensitive to this.Please update to version 1.0.22, and check if the issue is solved.
(The new version can be downloaded from My Account menu of webshoplogic.com)Thanks,
Peter Rath
WebshopLogicKeymasterThanks for the test environment.
We can find the cause of the problem.
As we can see, on your site the normal WooCommerce templates are overriden, and the applied custom template does not use the same css class convention than the original WooCommerce template.
Namely it does not contain the wc-tabs class, and it is needed our plugin to work correctly.
The original WC template contains this line:
<ul class="tabs wc-tabs">Your template contains the following line instead:
<ul class="tabs">In wp-content/plugins/woocommerce-custom-tabs-pro/js/wct-single-product.js file you can find the following lines:
//On descendants of .wc-tabs class should not been active this function, because it caused infinite loop. if($(e.target).closest('.wc-tabs').length) return;Please edit this file, and insert the following lines below the above mentioned lines:
if($(e.target).closest('.woocommerce-tabs').length) return; if($(e.target).closest('.wc-tabs-wrapper').length) return;If this solve the problem, please let us know, and we will insert these lines into the next version. Since then you can use the plugin with the modification that you made.
KeymasterHi Mike,
Thanks for the information.
Yes, we know this program, but it is a little bit complex to prepare this plugin for using WPML.
There are only a few customers who would like to use this plugin with WPML, that is why we have not done this yet.Peter
KeymasterWhat do you mean that breaks Chrome? Is there any error message? Please also see the console of Chrome, if there any error message there (using ctrl+shift+j).
This can be a site specific problem, thus we have to see it to be able to help you (a test site is also good for us, where the problem can be seen)
Maybe there is a plugin or theme conflict on your site.It can be useful if you temporarily try the plugin with another theme, and disable all the other plugins to find out if there are any theme or plugin collusion.
Thanks,
Peter Rath
webshopLogicKeymasterHi Mike!
Thanks for this detailed description.
If we prepare the plugin to support WPML, we let you know it.Peter
KeymasterHi Mike!
This plugin handles two kind of texts (like other softwares).
The one kind is the fix texts of the plugin, this is contained by the program code. These texts can be translated using the .po files. You can freely do it, so you can translate this plugin.
The other kind of text is the content that you as the user of the plugin enter. Normally you can use your own language, so this contents also can be “translated”. The tab labels and content belongs to this group.
WPML is another question. WPML has a specific functionality that ensures using more languages in the same system. This plugin is not explicitly prepared for WPML, so you cannot use it with WPML.
As a workaround for using this plugin in multilingual environment, you can use WP multisite with MultilingualPress plugin (https://wordpress.org/plugins/multilingual-press/). But it is a very different way of multi language handling than WPML, so it may not be right for you.
So you can translate this plugin, you can use it for multilingual purposes, but unfortunately at this moment WPML is not supported.
Best Regards,
Peter Rath
WebshopLogicKeymasterHello Brendan!
The tab content is visible using IE 11 on other sites.
I can see on your site this CSS code, that is hide the tab content:
/*media all*/
.mk-tabs-pane {
padding: 0;
display: none;
}This css is added by Jupiter theme, according to the URL of the CSS:
http://www.maser.co.nz/wp-content/themes/jupiter/assets/stylesheet/min/components-full.css,qver=5.1.7.pagespeed.ce.kJnojOHbIX.cssSo I propose to ask the developer of Jupiter theme about it.
I hope this information is help to solve the problem.
Peter Rath
WebshopLogicKeymasterHi Mike!
We have not prepared this plugin for using with WPML.
Peter Rath
WebshopLogicKeymasterThese problems are fixed in the new v1.2.3 version.
It can be downloaded from My Account menu of webshoplogic.comThese notices did not not cause any “visible problem”.
KeymasterThe problems are fixed in the new v1.2.2 version .
It can be downloaded from My Account menu of webshoplogic.comKeymasterThe problems are fixed in the new v1.2.2 version .
It can be downloaded from My Account menu of webshoplogic.comKeymasterThank you for the detailed information.
As I see it, the original problem is solved.
All of the messages are notices, they do not have affect on the normal functionality, so you can use the plugin. And we will solve them of course.You can use the plugin now? Or is there any problem that prevents using the plugin?
(I know you have reported another issue about manual relationships, we are handling it independently)
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