tab content BREAKS CHROME

Home Page Forums WooCommerce Custom Tabs tab content BREAKS CHROME

This topic contains 7 replies, has 2 voices, and was last updated by  WebshopLogic 10 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #4475

    420KushClean
    Participant

    tab content BREAKS CHROME
    takes forevere to load on iphone safari

    please Help us

    #4476

    420KushClean
    Participant

    https://420life.com/product/710-life-enail/

    • This reply was modified 10 months, 2 weeks ago by  WebshopLogic.
    #4477

    420KushClean
    Participant

    we had to disable it to stop getting phone calls from customers

    #4494

    WebshopLogic
    Keymaster

    What do you mean that breaks Chrome? Is there any error message? Please also see the console of Chrome, if there any error message there (using ctrl+shift+j).

    This can be a site specific problem, thus we have to see it to be able to help you (a test site is also good for us, where the problem can be seen)
    Maybe there is a plugin or theme conflict on your site.

    It can be useful if you temporarily try the plugin with another theme, and disable all the other plugins to find out if there are any theme or plugin collusion.

    Thanks,
    Peter Rath
    webshopLogic

    #4496

    420KushClean
    Participant

    https://420life.com/product/710-life-enail/

    we will leave it up for 24 hours

    #4497

    420KushClean
    Participant

    the plugin is activated and waiting for you to check it out

    :D

    #4498

    WebshopLogic
    Keymaster

    Thanks for the test environment.

    We can find the cause of the problem.

    As we can see, on your site the normal WooCommerce templates are overriden, and the applied custom template does not use the same css class convention than the original WooCommerce template.

    Namely it does not contain the wc-tabs class, and it is needed our plugin to work correctly.

    The original WC template contains this line:
    <ul class="tabs wc-tabs">

    Your template contains the following line instead:
    <ul class="tabs">

    In wp-content/plugins/woocommerce-custom-tabs-pro/js/wct-single-product.js file you can find the following lines:

           //On descendants of .wc-tabs class should not been active this function, because it caused infinite loop.
    		if($(e.target).closest('.wc-tabs').length)
    			return;
    

    Please edit this file, and insert the following lines below the above mentioned lines:

    		if($(e.target).closest('.woocommerce-tabs').length)
    			return;
    		if($(e.target).closest('.wc-tabs-wrapper').length)
    			return;

    If this solve the problem, please let us know, and we will insert these lines into the next version. Since then you can use the plugin with the modification that you made.

    #4585

    WebshopLogic
    Keymaster

    Hi,

    If the site has a custom tab template that does not contain all of the standard WooCommerce html classes, this problem is occurred.
    We modified the plugin not to be sensitive to this.

    Please update to version 1.0.22, and check if the issue is solved.
    (The new version can be downloaded from My Account menu of webshoplogic.com)

    Thanks,
    Peter Rath
    WebshopLogic

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