Can not activate my purchased version

Home Page Forums WooCommerce Custom Tabs Can not activate my purchased version

This topic contains 2 replies, has 3 voices, and was last updated by  WebshopLogic 5 months, 3 weeks ago.

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  • Author

    Posts

  • #9929


    m.baumert

    Participant

    I can not activate my purchased version with the key and the mail address.

    The error message is:
    invalid request

    #9972


    support6

    Participant

    I am having the same problem

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    #10063


    WebshopLogic

    Keymaster

    We already responded by email when you asked it, but we post the answer here as well now.

    Please deactivate the plugin, and activate it again (not the license but the plugin itself in the plugins menu in WordPress admin).
    Then please try to activate the license again.

    If this does not solve the problem, we need more information: Please set the „Show License Activation Detailed Technical Information” checkbox in Settings / WooCommerce Custom Tabs menu.
    After this, try activating the license again.
    Right after the activation, you will find an „Activation technical information” section at the bottom of the activation page. Please copy the displayed information into an e-mail and send it to us.

    Thanks is advance.

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