WebshopLogic

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Viewing 15 posts - 46 through 60 (of 338 total)
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  • in reply to: No more support? Layout of tabs messed up

    #10064

    WebshopLogic

    Keymaster

    This plugin only registers the new WooCommerce tabs, but the design is always site specific, determined by WooCommerce, your WordPress Theme and your own site design. The tab design is not the job of this plugin as it is different for every site.

    I looked at your site, for example you can change the current css design setting (opspectraining1.png) with one of the CSS codes below, where the tabs are not as wide (opspectraining2.png). (This can be refined, your site designer can help with this.)

    Here are some css codes to try:

    #top div div.product .woocommerce-tabs ul.tabs li a {
        white-space: initial;
    }
    #top div div.product .woocommerce-tabs ul.tabs li a {
        white-space: initial !important;
    }
    Attachments:

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    in reply to: Can not activate my purchased version

    #10063

    WebshopLogic

    Keymaster

    We already responded by email when you asked it, but we post the answer here as well now.

    Please deactivate the plugin, and activate it again (not the license but the plugin itself in the plugins menu in WordPress admin).
    Then please try to activate the license again.

    If this does not solve the problem, we need more information: Please set the „Show License Activation Detailed Technical Information” checkbox in Settings / WooCommerce Custom Tabs menu.
    After this, try activating the license again.
    Right after the activation, you will find an „Activation technical information” section at the bottom of the activation page. Please copy the displayed information into an e-mail and send it to us.

    Thanks is advance.


    in reply to: Indian gst tax invoice support

    #9553

    WebshopLogic

    Keymaster

    Hi,
    The plugin is based on WooCommerce so if WooCommerce is compatible with Indian tax system then Filogy can handle it also.


    in reply to: Pre Buy Query

    #9552

    WebshopLogic

    Keymaster

    If you buy Filogy Finance Professional, Invoice is included, but Filogy Reports are not included.
    Kind regards,
    WebshopLogic

    WebshopLogic

    Keymaster

    There is no built-in export import function in the plugin, but tab data is stored as normal WordPress meta data, so you can manage tab data with general-purpose export import plugins.

    I think you or your site administrator need WordPress technical knowledge for this.

    You have to export and import 4 post meta fields for every tabs. I do not export import plugins (like WP All Import), but I suppose it is able to export/import data into post meta fields.

    I describe which fields to export and import, I hope this will help you.
    Let’s suppose you have registered a tab type called „mytab” and another tab type called „faq”, thus the slug of these tab types are „mytab” and „faq”, and these tab types can be used for the products that has to be imported (e.g. the tab types are marked as „Use for all products”)
    4 meta fields of your products have to be exported/imported for every tab, thus for „mytab” and „faq” tabs the following 8 meta fields needed:
    (in the list above, the first text is the meta key, the last is the meta value)

    meta key = meta value
    ——————————
    _mytab = mytab
    mytab = Content of my tab….
    _mytab_custom_title = mytab_custom_title
    mytab_custom_title = Title of my tab (optional, this value can be empty)

    _faq = faq
    faq = Content of FAQ ….
    _faq_custom_title = faq_custom_title
    faq_custom_title = Title of FAQ (optional, this value can be empty)

    As you can see, there are „technical” meta fields, that just define tabs using an underscore prefix for meta keys and without underscore for meta values, and the real content goes into another meta fields that key does not contain the underscore prefix, and the meta value contains the content of that tab.
    (This structure is used by the built in ACF – Advanced Custom Fields plugin for store meta data for meta fields).
    Custom tab titles are stored another two meta fields that are similar but have “_custom_title” postfix.

    If you have technical question about how can a meta field imported, please ask the export/import plugin developers.

    I hope this information helps to solve the situation.

    Kind Regards,
    Peter Rath


    in reply to: Partial Payment in Brick and Mortar Shop

    #9531

    WebshopLogic

    Keymaster

    Hi,

    You can issue an invoice for the entire amount and you can enter a payment schedule in the comment field of the invoice.
    The customer is able to pay in several parts, which can be recorded for the invoice as several incoming payments.
    Filogy keeps track of how much current customer debt is on account receivable. You can also look at the remaining debt for a specific invoice.
    There is no other installment payment feature in Filogy at this moment.

    WebshopLogic

    Keymaster

    Hi David,

    We’ve fixed the bug in v1.0.26. You can download it from the My Account menu at webshoplogic.com.

    Best Regards
    Peter

    WebshopLogic

    Keymaster

    Hi David!

    Thank you for this information. You are right. We can reproduce this problem.
    We try to find out the cause of the problem and fix it.

    Best Regards,
    Peter


    in reply to: Use of deprecated screen_icon() method.

    #9422

    WebshopLogic

    Keymaster

    Thank you for the information.
    We will remove this line from the next version.
    This will not cause any problems until then.


    in reply to: Compatibility with PHP 7.2

    #9321

    WebshopLogic

    Keymaster

    Sorry, this thread has not been answered so far.
    Yes, the plugin is PHP 7.2 compatible.


    in reply to: Search Improvement to Google Drive

    #9307

    WebshopLogic

    Keymaster

    Dear Eden Lau,

    Unfortunately we don’t have google drive search plugin.

    Peter


    in reply to: Possible permissions issue?

    #9304

    WebshopLogic

    Keymaster

    I can’t see the problem on your site. I’ve entered a search term in the search field of Google Search widget and the results have appeared without any problem.
    Of course I was not logged in. So I don’t know how to reproduce this situation.


    in reply to: PHP 7.1 Warning

    #9252

    WebshopLogic

    Keymaster

    We use the plugin with PHP 7.1 without any problem. You can update to PHP 7.1.


    in reply to: serveral PDF export problems

    #9230

    WebshopLogic

    Keymaster

    1. I set the background color of your document in the Document-General section of Doc Customizer, then Clear it, and the document is displayed now with white background (so the black background is eliminated).
    However if I set any background color, it will be black on your site. this problem does not occur on our test sites, so it may be a theme or plugin conflict. Try to find it using the method that I suggested on the other post.

    2. There is a problem with the Chinese fonts, when you create PDF documents.
    There is a workaround: if you set HTML format in the Document tab / Sales Order (or other doc type) sub-tab, then Chinese fonts are displayed without problem.

    If we are in pdf mode, the problem with the font setting is similar to the background setting. On our test sites, we can set any fonts without problem, but on your site if I change the found, it has no effect. The font can be set in Font Family filed of the Document-General tab of Doc Customizer.
    Please check that if you set a special font, it is appear on the document, when you are looking for the plugin conflicts.
    You can use any font, that is supports Chinese characters.

    Attachments:

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    in reply to: Doc Design Customizer doesn't work!

    #9229

    WebshopLogic

    Keymaster

    It seems to be a site specific problem.

    Doc customizer does not show the preview of the document on your site, however if I modify some settings it has effect on the printed documents.

    There may be a plugin or theme conflict on your site.
    Please chose a default theme (e.g. twenty seventeen), and disable all your plugins, except WooCommerce, Filogy and Filogy Framework plugins, and check if preview is displayed or not in Doc Customizer.
    If it is working without problem, then activate your other plugins one by one, and find that plugin that causes the problem.

Viewing 15 posts - 46 through 60 (of 338 total)