Doc Design Customizer doesn't work!

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This topic contains 1 reply, has 2 voices, and was last updated by  WebshopLogic 1 year, 5 months ago.

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  • #9227


    nantaiprinting

    Participant

    Hello,

    “Filogy Document Template” preview screen is blank and nothing I can see there.

    Would you please check for this?

    Thanks a lot.

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    #9229


    WebshopLogic

    Keymaster

    It seems to be a site specific problem.

    Doc customizer does not show the preview of the document on your site, however if I modify some settings it has effect on the printed documents.

    There may be a plugin or theme conflict on your site.
    Please chose a default theme (e.g. twenty seventeen), and disable all your plugins, except WooCommerce, Filogy and Filogy Framework plugins, and check if preview is displayed or not in Doc Customizer.
    If it is working without problem, then activate your other plugins one by one, and find that plugin that causes the problem.

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