[M]

Hi Peter,

This’s gonna drive me crazy. No, I haven’t changed anything. And I have tried this million times. Deactivating/reactivating. Even un-installing/installing plugins/theme. Is there any way to figure this out?

[M]

The WordPress directory is in /var/www/ were you not able to find it? Please let me know if you need any help.

[M]

Hi Peter,

the problem is that on single post pages (widgets, footer and side margin) disappears when WRI plugin is active. Is it right?

Correct.

Please find below before/after screenshots. Here’s when WRI is disabled:

When enabled: URL

I also would like to give you access to a testing server that I have setup for you. Here’s the login:
http://104.131.142.121/login
username: root

(this can be used for SFTP login as well)

I realize this’s public, but I don’t know how to send them otherwise.

I hope this will help troubleshoot this issue. I’m Sorry if I wasn’t clear earlier. I really appreciate your help.

Thank you,
Moe

• This reply was modified 9 years, 2 months ago by WebshopLogic.

[M]

Hi Peter,

the header-page-title.php partial template of Layers theme does not displayed on post pages. I have tried to debug the problem

the header page title with the breadcrumbs did not appear in the post pages in my new WP environment.

I feel like there’s a communication problem between us. As I mentioned before, this is not a “problem”. The breadcrumbs section does not show on post pages by default in Layers theme. It only shows in archive page.

Please help me what I have to do to appear this section

Please help me understand why it is important that we display the breadcrumbs section in post pages. Because I don’t think it’s the source of the problem. Again, on your test site you were looking at a product page not a post page.

Please let me know how would you like to investigate this further. I appreciate your help.

-Moe

[M]

Hi Peter,

Please find below my replies to your points:

The section that contains the bread-crumbs is appeared, that is missing on your site.

The screenshot you took is for a product page, not a post page. The breadcrumbs is showing in the same way in the product product page on my site. http://159.203.219.186/product/breakfast/7-grain-with-flax-whole-grain-pancake-mix/

Maybe you have applied a design setting that is conflict with our plugin.

I removed all my custom CSS and the issue still exist. (disabled other plugins too)

Please try to switch off displaying related items on bottom of your page or in widget section to find out whether the problem disappeared.

I tried that and it didn’t solve the issue.

Also, I tried re-installing the theme and the plugin. It didn’t solve the issue, but here’s what I found; WRI styling folder didn’t show up in the theme folder after activating the plugin. I noticed that when wri_template folder does not exist, everything seem to be working correctly (except for the missing thumbnails). Since I had a backup of the theme folder, I copied over wri_template folder manually and the issue came back.

Please find here my theme folder (including wri_template) and let me know if anything is missing: https://www.dropbox.com/s/4yj3ygzbybx26hg/layerswp.zip?dl=1

Thank you,

• This reply was modified 9 years, 3 months ago by M. Reason: attachment exceeded limit

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