26/05/2016 at 04:29
I have loaded your WooCommerce Custom Tabs PRO and it works fine. However, when I click on a tab in the product, it pauses for a bit, then shows the tab and scrolls the window to the bottom of the tab. You can not scroll back up to the top anymore. This happens in any tab when the WooCommerce Custom Tabs PRO plugin is active. If you deactivate the plugin, the scrolling function operates normally on any tab that is active.26/05/2016 at 06:54Keymaster
We have not experienced this kind of behavior yet. May be there is a plugin or theme conflict on your site.
Please deactivate the other plugins except WooCommerce and try another WooCommerce compatible theme to localize the problem.
If this solve the problem, please let us know which plugin or theme was not compatible to WooCommerce Custom Tabs.
Thanks in advance,
WebshopLogic26/05/2016 at 18:20
Thank you for your prompt response Peter. I understand about plugin conflicts, but when I just turn off the weblogic plugin, the tabs in the woocommerce standard format, (Desc, Additional Info, Reviews), all work fine. I can even add a custom tab through functions.php in a child theme and it works properly. Scrolling the page works as well. But the minute I turn on your plugin, even if I don’t add any custom webshoplogic tabs with your plugin, once you click on even the default tab, the screen scrolls to the bottom and no further scrolling is possible. The page is frozen, although it flashes when you try and scroll back to the top of the product details. This seems to be related to the webshoplogic plugin JS right?26/05/2016 at 18:42
Actually, I just tracked it down to something with a plugin called Cornerstone by themeco. They will be addressing it in their next update. Thanks for your help.
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