Problem with Custom TABS

Home Page Forums WooCommerce Custom Tabs Problem with Custom TABS

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author

    Posts

  • #1025

    b.furman

    Participant

    Hello.
    Global custom TAB working fine.
    Problem is with custom TAB for products.
    I attached screens with global settings, custom tab settings and product page.
    So first of all I Enable product category dependent product tab pages.
    Then I created custom tab named KOLORY. I didn’t add any content there. I only “on” checkbox with category which I wanted.
    Custom TAB which I’ve made is shown exactly only in this catergory of products.
    Then I added content to created custom tab on “product edit page”.
    Then “publish” and nothing happed.
    On product edit page, content has gone, and on product page I can’t see my custom TAB.
    I hope I am clear.
    Sorry about my english.
    Please help me !
    Best regards.
    Bartek.

    Attachments:

    You must be logged in to view attached files.

    #1036

    WebshopLogic

    Keymaster

    Hi Bartek!

    Please send us the html source of the product edit page inside wp-admin, so the html source of the first attached page. If you do not know how to do this, please let us know what browser do you use, and we will help you in it.
    We have to see this html source to solve the problem.

    Thanks,
    Peter

    #1038

    WebshopLogic

    Keymaster

    One more question: If you save your product data on the product editor page, the “KOLORY tab content” field became empty?

    #1041

    b.furman

    Participant

    One more question: If you save your product data on the product editor page, the “KOLORY tab content” field became empty?

    Yes. Exactly.
    I can’t attach file here. I send it to you via e-mail.

    Thank you and I am waiting for solution.
    Bartek.

    #1042

    WebshopLogic

    Keymaster

    Hi Bartek,

    I have not got the e-mail yet.
    The html source of the product edit page is necessary to solve the problem.

    Thanks,
    Peter

    #1044

    b.furman

    Participant

    Hello.
    I sent it yeserday via e-mail.
    You should get it.
    Best regards.

    #1045

    WebshopLogic

    Keymaster

    Hello,

    Unfortunately we have not got any email from you.
    Please send it one more time. Our e-mail address is info@webshoplogic.com
    (Or you can attach files here into this support forum, as the screenshots that you sent earlier.)

    Thanks,
    Peter

    #1061

    WebshopLogic

    Keymaster

    Hi Bartek,

    Thank you for the html source code, we got it today.
    I have tried in several environment using the same tab type names and settings that we can see in the html file, that works perfectly, so we have no idea what is the exact problem.

    We have found several posts about similar WordPress metadata saving problem, where the reason was a plugin collusion.

    We have the following possibilities:
    -Try to deactivate other plugins, to find out if there are plugin collusion or not (it would be great to found the problem this way).
    -Give as access to your system, thus we can see the problem in greater detail.

    Please let us know what is your choice.

    Peter

    (There is one more thread about a very similar problem:
    http://webshoplogic.com/forums/topic/cant-get-any-version-to-work-reliably/)

    #1063

    Gretchen

    Participant

    Delete

    #1074

    WebshopLogic

    Keymaster

    Hi Bartek,

    We managed to solve the problem.
    You can download the new v1.0.12 version.

    Thank you for your patience and apologize for the inconvenience.

    Best Regards,
    Peter

    #1076

    b.furman

    Participant

    Hi.
    Thnak you for such good news.
    I will try it and let you know.
    Regards.
    Bartek.

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.