21/12/2016 at 15:40Participant
So my client has the WooCommerce Custom Tabs Pro plugin and it’s causing an OH Snap! Error in her and her customer’s Chrome browser. It doesn’t do this to me but I do see a JQuery Error when I click on a tab.
What do I do? I am not sure why it’s not working. Please help!
You must be logged in to view attached files.21/12/2016 at 20:59
It may happen if a custom template id used on the site (usually contained by the theme), that is not compatible with the original WooCommerce tab template.
More technical detail:
I suppose both of these classes are missing on this site, and it causes this problem.
Please send us the URL of the site, and we will check it.
WebshopLogic26/12/2016 at 16:00Participant
That makes sense… Here is the URL
Let me know if there is anything else you need :) Thank you!27/12/2016 at 11:37
Your templates are compatible with our plugin, but as far as I can see, there is an older version of the plugin on your site.
Please check your plugin version, and if you use an earlier version, than install the latest one (at this moment 1.0.22).
You can download the latest version from My Account menu in webshoplogic.com28/12/2016 at 15:06Participant
(oops just found my old account)
I updated the plugin but it still seems to be giving me an error. Could you take a look again? Thank you!02/01/2017 at 07:48
Please check if the plugin active.
Please also clear your browser cache after upgrading to the new version.
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