new tab shows content of first tab

Home Page Forums WooCommerce Custom Tabs new tab shows content of first tab

This topic contains 4 replies, has 2 voices, and was last updated by  WebshopLogic 4 months, 2 weeks ago.

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  • Author
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  • #4723

    daryoushashtari
    Participant

    I installed lite version. I only need 1 tab for downloads. but no matter what I write in the editor for this tab in product edit page, the content of the first tab is displayed.

    #4762

    daryoushashtari
    Participant

    UPDATE:
    For simple products, the plugin works fine. but for Variable products, it doesn’t work and add tabs show the content of the first tab.

    #4821

    WebshopLogic
    Keymaster

    Hi,

    We have not realized this kind of problem yet. The plugin works without problem for Variable products in our test environments.

    The PRO version (that uses similar technology) also works for variable products, for example on this page:
    http://webshoplogic.com/product/woocommerce-custom-tabs-pro-plugin/

    It may be a special problem on your site.
    Can you send us your site URL to see the problem?

    Thanks,
    Peter Rath
    WebshopLogic

    #4952

    daryoushashtari
    Participant

    Hi Peter
    This is the address of the site: http://raritaneng.com/raritan-product-line/marine-toilets/atlantes-freedom/
    Regards
    Daryoush

    #4968

    WebshopLogic
    Keymaster

    Hi,

    Other users reported us that some other plugins remove additional WooCommerce tabs.
    It is possible that there is a plugin conflict, or a bug in one of your other plugins that causes this problem.
    You can deactivate all your plugins and test if the problem is disappeared.

    Regards,
    Peter

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