404 Error page instead of search results

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This topic contains 3 replies, has 3 voices, and was last updated by  michelled 5 months, 2 weeks ago.

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  • Author
    Posts
  • #1598

    jim
    Participant

    I’m getting a 404 error page instead of search results. I get results if I am logged in, but all of my visitors get a 404 error. When I log out and try a search, I also get a 404 error page. I see no options to allow or disallow anyone, so I am perplexed by this.

    I am using the latest version, 1.0.3 on WordPress 4.1.1. My site is http://www.thefloorpro.com.

    Jim

    #1599

    WebshopLogic
    Keymaster

    Hi Jim!

    I tried your site now, and Google search works well. Do you search for a specific keyword when the problem occurs?
    I have never experienced this problem, but some users reported this problem earlier.

    This is one of the case:
    https://wordpress.org/support/topic/404-error-for-search-results-when-not-logged-in

    We have found some topics about this problem, so this problem looks like independent from our plugin:
    https://productforums.google.com/forum/#!topic/websearch/P2V6LjC2sQw

    If you help us how we can reproduce and see this problem, we will examine it deeper.

    Peter

    #1600

    jim
    Participant

    I have seen other topics that discuss this same problem. I don’t know why it works now, but apparently it is an issue with your plugin for some short period of time after the plugin is activated, but only for those who are not logged in.

    I’m happy that it works and I hope it continues to work. But last night I asked several people from various parts of the world to test it and all of them had the same problem I had when I was not logged in. I tested it on my theme and with the twenty fifteen theme. I tested it after disabling some, but not all of my plugins (if it is a conflict with some of the most popular plugins in the world, then it is a problem with your plugin, not theirs).

    This is no longer a problem for me, but I am quite sure you will continue to see it is a problem for others.

    Thank you for your reply.

    Jim

    #5534

    michelled
    Participant

    Hi there,

    I would like to express that we have recently downloaded the Goggle search plugin that you provide and we are currently having the same issues with the 404 no page can be found error when searching. It does not happen on all searches just specific words I have provided a listing below.

    Our website is http://www.accessbenefits.ca

    Search words that came up with things not on our site or should not be associated with our site:
    • Quotes
    • Prices
    • Access
    • Blog
    • Contact
    • Will
    • Buy
    • Help

    I’m just worried about these “accessbenefits.ca/glk3a/…” pages. Where did they come from? Why do they have the same domain? Are we able to get rid of them? They are the only one’s that pop up that aren’t relevant to the search being made.

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